1. Introduction

This Privacy Policy explains how Mojo’s Horror Place collects, uses, and protects users’ personal data in accordance with the General Data Protection Regulation (GDPR) and applicable French law.

By using the website https://mojoshorrorplace.com , you agree to the practices described in this policy.

2. Personal Data Collected

We collect only the data strictly necessary for the operation of the website and the processing of orders.

The data that may be collected includes:

- First and last name - Postal address - Email address - Payment information (processed exclusively by our secure payment providers; we never have direct access to this data) - Order history - IP address and browsing data (technical and analytical cookies) - Newsletter preferences (if you subscribe)

This data is collected when you:

- Place an order - Create a customer account - Subscribe to the newsletter - Fill out a contact form - Browse the website (cookies)

No sensitive personal data is collected.

3. Legal Basis for Processing

In accordance with the GDPR, personal data processing is based on:

- The performance of a contract (order processing, delivery, payment) - Consent (newsletter subscription, non-essential cookies) - Legitimate interest (website security, fraud prevention) - Compliance with legal obligations (accounting, invoicing)

4. Purpose of Data Use

Your data may be used to:

- Process and ship your orders - Inform you about order tracking and status - Manage your customer account - Send newsletters and promotional communications (with your consent) - Respond to support or contact requests - Improve the website’s performance and functionality - Comply with legal obligations (invoicing, fraud prevention)

Mojo’s Horror Place never sells your personal data.

5. Service Providers and Subcontractors

To operate the website and process orders, we rely on GDPR-compliant service providers, including:

• Printful : printing and shipping of certain print-on-demand products
• Approved suppliers : sourcing of official licensed products
• WooCommerce : order and product catalog management
• Stripe / PayPal : secure payment processing
• OVH : website hosting
• Mailchimp / Newsletter plugin : email marketing management
• Google Analytics (or equivalent) : website statistics (if enabled)

Ces prestataires n’ont accès qu’aux données nécessaires à leurs missions.

6. Licensed Products

For certain official licensed products, your data (name, address, delivery information) may be shared with the approved supplier responsible for shipping.

These suppliers also comply with data protection regulations and use your data solely for order fulfillment.

7. Cookies

The website uses several types of cookies:

Technical cookies (essential for website operation)
Preference cookies (shopping cart, user preferences)
Analytical cookies (anonymous statistics)
Marketing cookies (only with your consent)

You can manage or disable cookies through your browser settings.

8. Data Retention Period

Personal data is retained only for as long as strictly necessary:

Orders: 5 years (legal obligation)
Invoicing data: 10 years (accounting requirements)
Customer account: as long as the account remains active
Newsletter data: until you unsubscribe
Technical data: maximum of 13 months

9. Your Rights

In accordance with the GDPR, you have the following rights:

Right of access
Right to rectification
Right to erasure (right to be forgotten)
Right to restriction of processing
Right to object to processing
Right to data portability
Right to withdraw consent (newsletter, cookies)

To exercise your rights, please contact:
📧 contact@mojoshorrorplace.com

We will respond within a maximum of 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Secure HTTPS connection
Encrypted payments via Stripe / PayPal
Restricted access to personal data
Regular backups
Secure hosting with OVH

However, no system can be guaranteed to be completely secure.

11. Changes to This Policy

This Privacy Policy may be updated at any time.
The version in effect is the one displayed on this page at the time of your visit.

12. Contact

For any questions regarding this Privacy Policy or your personal data, please contact:

Mojo’s Horror Place
📧 contact@mojoshorrorplace.com
📍 France